Student Support and Wellbeing

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Student Wellbeing

The Carey team is committed to walking alongside you throughout your learning journey to support your wellbeing, development, and educational achievement.

Carey is a signatory to The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. We encourage you to familiarise yourself with the Code.

Continue reading to learn more about our team, resources and support agencies, as well as our policies and procedures relating to student complaints.

Student Support and Wellbeing

Student Support Team

Denise Tims has a special focus on supporting Māori learners, while Jarrahmal Tanielu has the primary responsibility for supporting our Pasifika students. Both Denise and Jarrahmal also provide wider support for all our Carey students in partnership with our library support team. You can find our support staff in the library, but they are also available to connect online.

If you’re a CareyLocal or distance student, Jacqui Fisher is available as your dedicated support person. 

Our Library team, Siong Ng, Mei Ling Lee, and Anna Tovey, is based in the Ayson-Clifford Library, and can assist you with library resources, referencing for assessments and general assessment skills.

There are a variety of avenues you can pursue for careers advice, and our team are happy to help you navigate them. Our Academic Registrar, Neroli Hollis, is your first port of call.

Our Student Association (SASS) organises activities and events to build community both on and off the campus.

Staff Thumbnail - Neroli Hollis

Neroli Hollis
Academic Registrar

Staff Thumbnail - Denise Tims

Denise Tims
Kaitautoko o Ngā Pou Amorangi /Student Support and Māori Students Learning Adviser

Carey Baptist College Logo

Jarrahmal Tanielu
Pasifika Student Learning Adviser

Jacqui Fisher_300x300

Jacqui Fisher
Student Support

Staff Thumbnail - Siong Ng

Siong Ng
Library Manager

Mei Ling Lee_300x300

Mei Ling Lee
Library Assistant

Anna Tovey_300x300

Anna Tovey
Library Assistant

Health Support Services

There are a variety of resources and support agencies available to the Carey community, including mental health agencies, community and public services, and more. You may qualify for a Community Services Card that can help offset the cost of healthcare, prescriptions, and more.

Below are some services we recommend.


Healthpoint offers up-to-date information about healthcare providers, treatments for common issues, referral procedures, and more. Learn more about their kaupapa Māori.

Local Doctors
Local Doctors provides information about access to local health clinics throughout Auckland.
Mental Health Foundation of New Zealand
The Mental Health Foundation of New Zealand “works towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing.”

For half a century, Youthline has been supporting New Zealanders between the ages of 12-24. They provide text, phone, web chat, and email services.

A leading metal health organisation and extension of Windsor Park Baptist Church, Equip provides “an innovative model of care, effective support and education in the greater Auckland region.”
Le Va

Supporting Pasifika families and communities, Le Va uses “evidence-based resources, tools, information, knowledge and support services for the best possible health and wellbeing outcomes.”

Village Collective

Village Collective supports Pasifika youth wellbeing and sexual health decisions.


Visionwest works to create “pathways for vulnerable whānau to rise out of poverty, isolation, homelessness, and joblessness by providing comprehensive wraparound services.” A faith-led organisation, Visionwest was founded by the Glen Eden Baptist Church and remains committed to showing compassion to those in need.

Chaplaincy and Counselling

If you would like the assistance of a chaplain or counsellor, then please contact Neroli Hollis (Academic Registrar). You may wish to get advice or support as soon as possible as it may affect your studiesAll enquiries will be handled confidentially.

Financial Support

StudyLink can provide you more details on income as you prepare to study, during, and after your studies. You may also want to look at some of the many scholarships we offer at Carey. Work and Income provides support if you have a low income or are not working, along with housing assistance.

During your time at Carey, you may encounter financial hardship for one reason or another. Whatever the reason, we are here to help, and our staff are available to chat through the options available to you. If you have a specific financial need, Carey has a small hardship fund for which you may be eligible. In the first instance, contact your programme leader or Rob Ayres, Academic Director, for a confidential discussion.

Transportation and Accommodation


Carey’s campus is nearest the Ellerslie train station. Using public transport is easiest with a pre-paid AT HOP card, which you can purchase from Auckland Transport at


Carey does not provide accommodation, and all students are responsible for any personal expenses such as travel, medical and personal insurance, stationary, food, accommodation, and other personal need-related costs incurred during study at Carey.

If you plan to relocate to study on-site, requiring long-term accommodation, you can explore options through third parties. Short-term accommodation is available in Ellerslie, Greenlane, Sylvia Park, and other nearby suburbs.


Cover image of the Carey Student Handbook

Student Handbook

The student handbook aims to provide you with helpful information on how things work around Carey, and how to be successful as a student. Please take the time to familiarise yourself with the information provided in this handbook, and don’t hesitate to get in touch with us if you have any other questions.

Harassment and Complaints

Carey is committed to providing a safe and inclusive learning environment and has systems and processes in place for addressing your concerns or complaints. We aim to provide the best possible solution for resolving complaints as soon as possible, in an amicable manner which will benefit the interests of everyone involved. As signatories of the Code of Practice, Carey discloses the outcomes of any formal complaints.

To date (February 2024), no formal complaints have been made by students of Carey Baptist College. Any future formal complaints will be logged and outlined on this page.

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021

The Tertiary and International Learners Code of Practice

The NZQA has set out roles and responsibilities for schools like Carey to support your wellbeing, development, and educational achievement. The code of practice exists to make sure you have the best possible support system while you study here. 

Self-Attestation Against the Pastoral Code of Practice

Since the implementation of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice, Carey has undertaken steps to adhere to NZQA’s requirements.

Read Carey’s self-attestation report.

External Evaluation Review (EER)

In 2020 NZQA (New Zealand Qualifications Authority) awarded Carey a Category 1 Education Provider status.

Read the full review.

“At Carey we believe that the God of mission is at work in the world by the Spirit to renew people and places in Christ. Our calling is to equip Christian leaders with the convictions, competencies, and capacity to participate in that mission, bringing gospel renewal in churches and communities across Aotearoa and around the world.”

– John Tucker, Principal